Secure Messaging
Intelligent, automated email encryption and routing
Customers frequently prefer email communications with their bank or credit union, brokerage firm, and even healthcare providers. It is more convenient, provides a record of the communications, and often generates answers more rapidly than phone communications. This preference extends beyond the consumer and applies to business-to-business relationships. Business customers find email communications preferable as it allows the exchange of spreadsheets and other files, is more time flexible, and provides a record of the communications. To fully enable email communications in any of these scenarios, businesses must be able to ensure the confidential information in emails are highly secure without putting an undue burden on email participants.
Tumbleweed’s MailGate Secure Messenger™, now in its sixth generation, is the leading solution for securing email communications. Currently deployed at the most demanding enterprises in the Global 2000, Tumbleweed Secure Messenger enables organizations to meet their own unique security needs—from compliance with government privacy regulations in Healthcare (HIPAA) and Financial Services (GLBA) to enforcement of corporate policies (SOX) and protection of intellectual property.
Secure Messenger inspects the content of all outbound emails at the network gateway. Based on policies that your organization defines, Secure Messenger automatically encrypts and transmits those emails that contain confidential information. The best method of delivering the encrypted email message is automatically used, based on the recipient, the receiving domain, and rules you define. This perimeter-based design ensures that all users comply with enterprise privacy and security policies all the time—without the need to install software on any user’s desktop or laptop.
WithTumbleweed’s MailGate Secure Messenger, organizations can:
- Encrypt and authenticate inbound and outbound email based on your policies
- Easily integrate a branded secure messaging application into your enterprise portal
- Eliminate the need for IT help-desk support by enabling users to manage their own passwords
- Integrate with your enterprise directories for authentication and role discovery
- Deploy secure messaging to any user with a browser and an email client
- Track delivery of messages and attachments down to the recipient’s desktop
- Protect sensitive messages within an organization from the desktop with Tumbleweed’s Desktop Messenger
Email delivery over the best possible channels
Based on your policies, messages that are to be encrypted are delivered using the best possible communications method. By combining Secure Messenger's browser-based delivery methods with support for SSL, S/MIME, PGP, and TLS encryption protocols, Secure Messenger delivers the most comprehensive set of secure messaging options in the industry.
Customer: Sharp HealthCare
"Tumbleweed provides the most comprehensive solution to both dynamically determine the presence of PHI in our messaging traffic as well as choose the most appropriate method of secure delivery. Their HIPAA lexicon allows us to automatically capture potential PHI leaks in the email stream without relying solely on employee policy compliance. After PHI is discovered in the email, the Tumbleweed solution provides easy-to-use methods to secure the message. Its self-registration and flexible password management features remove much of the administrative burden from our IT staff."
Mark Wiesenberg, Director, Sharp HealthCare
MailGate Secure Messenger enables you to:
- Guarantee adoption of secure messaging throughout your enterprise and trading networks by removing the burden of email security and privacy from individual users.
- Eliminate end-user training and IT staffing requirements for secure email key/password management with centralized policies and automated enforcement.
- Automate and track the delivery of messages to create a documented "paper trail" for compliance and auditing purposes.
- Leverage existing email infrastructures, including any email server or client as well as PKI, enterprise directory, and identity management solutions.
Comprehensive Email Security and Intelligent Routing
